Legal

Privacy Policy

Last Updated: January 1, 2026

Privacy Policy

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder. It governs the collection, use, storage, and transfer of sensitive personal data or information and does not require any physical, electronic, or digital signature. By using the SmartPayZone website, mobile applications, or any other services provided by SmartPayZone Pvt Ltd (collectively referred to as "SmartPayZone"), you signify your agreement to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.

Information Collected and Usage

Personal Information

Personal Information refers to any information that can be used to uniquely identify or contact you. This may include your name, address, email address, phone number, and other relevant details required for providing our services.

Non-Personal Information

SmartPayZone may collect non-personal information such as your browser type, operating system, IP address, and browsing behavior. Non-personal information is collected to improve our platform, optimize user experience, and enhance security.

Purpose of Data Collection

We collect and process your information for purposes such as:

  • Facilitating your use of the website and services.
  • Processing your transactions and sending related information.
  • Providing customer support and responding to your inquiries.
  • Sending you updates, security alerts, and support messages.
  • Complying with legal and regulatory obligations.

Sharing of Information

Your information may be shared with our trusted partners, service providers, and affiliates for the purpose of delivering our services. We ensure that any third party receiving your information maintains similar data protection standards and confidentiality obligations.

Cookies

SmartPayZone uses cookies to enhance your experience on our platform. Cookies help us understand user behavior and preferences. You may disable cookies in your browser settings, but doing so may affect platform functionality.

Data Security and Retention

We implement reasonable security practices to protect your personal information. While we strive to safeguard your data, no system can guarantee complete security.

Your information will be retained for a period of one (1) year from the date of transaction or account activity, after which it will be securely deleted or anonymized unless required by legal authorities. Customers may request a copy of their data within this one-year period by contacting our support team.

User Rights

You have the right to request access to, correction of, or deletion of your personal data. For requests, please contact our Grievance Officer at info@smartpayzone.in.

Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page, and your continued use of the platform constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@smartpayzone.in
Address: Lalgola, Murshidabad, West Bengal